kigo warranties the quality of our products for 30 days from the original date of purchase. Shoes determined to be defective will be replaced with a pair of the same style/color/size or if unavailable, a comparable style/size. Items displaying excessive wear and tear or material breakdown from improper use or care will not be considered.
If you believe your kigos fall under this warranty, please contact the kigo customer care team at firstname.lastname@example.org with your name, order number, a detailed description of the issue and, if possible, photographs of the problem. Our team will work with you quickly on a solution.