How do I clean my kigos?
Clean dirty kigos by wiping with a damp rag. Clean extra dirty kigos by running through a gentle wash cycle with warm water only. kigo shoes dry nicely in the sunshine or in a gentle clothes dryer. Do not use soap or detergent on kigos, as it will compromise future water and oil resistance.
Can my kigos get wet?
Your kigos love water. Our eco water and oil resistance will keep moisture from soaking through the uppers and they will dry quickly when left in the sun.
Do kigos stink?
While we can't promise your shoes won't stink, kigo uppers are breathable and dry quickly. The insoles and outsoles are made from closed-cell compounds, meaning they are naturally non-microbial.
Do kigo uppers stretch?
kigo uppers are constructed from CYCLEPET, a 4-way stretch textile, that will initially fit snug and then adjust to hug the foot. If your kigos begin to feel stretched out, run them through a gentle washer and dry them in the sun or a gentle dryer to tighten the fabric.
Can I remove the kigo insoles?
kigo insoles are removable and at 2.5mm, provide a slight amount of cushioning. Removing the insoles offers superior ground feel and flexibility for those seeking to enhance proprioception, as well as increased space inside the shoe.
Will kigos work with my orthotics?
kigo shoes are minimalist in design with a flat insole and anatomical shaped outsole. kigo recommends consulting your podiatrist and pedorthist to determine if kigos are a healthy footwear option for you.
Can I buy a kigo gift card?
kigo gift cards are available online through kigofootwear.com and redeemable only through kigofootwear.com
What methods of payment can I use for my kigofootwear.com order?
kigofootwear.com accepts Visa, MasterCard, American Express, Discover, JCB and Diners Club.
Can I order kigos if I live outside of the US?
Yes. kigofootwear.com accepts and ships orders to anywhere in the world. If you are an international customer and experience any difficulties in ordering, please contact our customer care team at email@example.com.
If I want a style or size that is out of stock at kigofootwear.com, what should I do?
If you can't find what you are looking for at kigofootwear.com, please check with our retail partners or contact our customer care team at firstname.lastname@example.org.
What shipping method is used to send my kigofootwear.com order?
kigo ships all US orders via USPS Priority Mail and all international orders via USPS Priority Mail International.
How long does it take for my kigofootwear.com order to ship?
kigo processes all orders within three (3) business days of receipt.
Where is my kigofootwear.com order?
Once your kigos leave our distribution center, a shipping confirmation and tracking number are emailed to the address provided when placing your order. If you need assistance tracking your package, please contact our customer care team at email@example.com.